Reference

Privacy Policy at sa365

When you open an account with sa365 and fund it via Touch 'n Go eWallet, Boost, or GrabPay, you share personal information with us — and this page explains exactly what we collect, why we collect it, and how it stays protected.

Account data protectionPayment info handled securelyCookie usage disclosedYour rights, clearly statedAvailable where local law permits

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DATA HANDLING STANDARDS

How sa365 Protects Your Information

We apply SSL encryption across all account pages and payment flows, so data moving between your device and our platform — including your Touch 'n Go eWallet session or GrabPay confirmation — is protected in transit. Account access uses OTP verification at login, adding a second check before any session is opened. Our data retention schedule is reviewed regularly, and accounts closed at your request are anonymised in line with applicable legal requirements rather than kept in full indefinitely.

SSL Encryption

All pages handling your account details, wallet links, and payment confirmations run over SSL. Your session data is encrypted from the moment you log in to the moment you close the tab.

OTP Login Verification

Every login to your sa365 account requires a one-time passcode sent to your registered number. This stops unauthorised access even if your password is ever compromised.

Data Retention Schedule

We hold your personal data only as long as needed for account management and legal compliance. Closed accounts are anonymised rather than kept in full — your details do not sit in our system indefinitely.

Your Right to Access

You can request a copy of the personal data we hold about you at any time. Submit the request via live chat or email and we will respond with what we have on file for your account.

What We Collect and Why

sa365 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

sa365 collects the personal details you provide when creating your account — name, email address, contact number, and payment identifiers linked to your Touch 'n Go eWallet, Boost, or GrabPay wallet. We also gather transaction records each time you deposit or withdraw, so we can verify

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your account activity and process your funds accurately. Device and session data — your IP address, browser type, and pages visited — is logged automatically to maintain platform security and detect irregular access patterns. We do not sell your personal information to third parties. Data is
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retained for as long as your account remains active and for a period after closure as required to meet our legal and financial recordkeeping obligations. Any request to access, correct, or remove your personal data can be submitted through our live chat support channel. Players in
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Melaka and across Malaysia have the same rights under this policy — jurisdiction-dependent access rules apply where local law sets specific requirements.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your personal information is handled — or want to request a correction or deletion — our support team can be reached directly. We aim to respond to all data-related queries within a reasonable timeframe and will confirm receipt of your request when it comes in.

Live Chat Open the chat widget from any page in your account dashboard. Our team handles data queries, account verification questions, and privacy requests through this channel.

Email Support Send your data access or correction request to our support address. Include your registered account email so we can locate your records and respond accurately.

Account Settings Some data corrections — such as updating your contact number or linked wallet details — can be made directly from the account settings page without contacting support.

Common Privacy Questions from Our Members

These are the questions we hear most often about how your data is managed on sa365. If your question is not covered here, live chat is the fastest way to get a direct answer.

We collect your name, email address, contact number, and payment identifiers — including those tied to your Touch 'n Go eWallet, Boost, or GrabPay account — along with device and session data when you browse the platform.

Transaction references and wallet identifiers are retained for verification and recordkeeping purposes. Full wallet credentials are never stored on our servers — payment processing is handled through the respective wallet provider's secure flow.

Yes. Submit a data access request through live chat or our support email with your registered account email. We will compile what we hold for your account and respond within a reasonable timeframe.

Contact support via live chat or email with the specific correction or deletion you are requesting. Where deletion affects active account obligations or legal recordkeeping requirements, we will explain what can and cannot be removed.

We do not sell your personal information. Data may be shared with payment processors like Touch 'n Go eWallet or GrabPay only to the extent needed to complete your transaction, and with authorities where local law requires it.

Closed accounts are anonymised in line with applicable legal requirements. Some transaction records are kept for a defined period to meet financial compliance obligations, after which they are removed from active records.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountsa365 Login AccountRegister

Privacy Policy at sa365

How sa365 Protects Your Information

How to Reach Us About Your Data

Common Privacy Questions from Our Members

01 What personal data does sa365 collect when I open an account?

02 Is my payment information stored after a deposit or withdrawal?

03 Can I request a copy of the data sa365 holds about me?

04 How do I ask sa365 to correct or delete my personal information?

05 Does sa365 share my data with third parties?

06 How long does sa365 keep my data after I close my account?

Privacy Policy

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